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Write with the room you care about first, not a full inventory of every pot. A photo helps, and so does a sentence about how you water now. The reply stays on one page with the same name you selected. The same words are used in the reply.

We read the note, match it to a visit on the list, and reply by email with timing and the guide price repeated so nothing is implied. The guide price stays on one page with the same name you selected. The same words are used in the reply.

If the plant is in a shared building, say whether we can reach the room during the day. That detail saves a wasted trip. The next step stays on one page with the same name you selected. The same words are used in the reply.

Email [email protected] if you prefer to write directly. The form reaches the same desk and should name the shade audit.

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